Frequently Asked Questions

Once your payment has been verified, we immediately begin preparing your order. It usually takes between 1 and 3 working days to process and ship your order. Once your order has been dispatched, you will receive a shipping confirmation email with your tracking number so you can stay informed about the location of your order.

Certainly! You have 30 days after receipt to return or exchange your purchase. Items must be unused, with tags attached and in original packaging.

We accept credit cards (Visa/Mastercard), Amex, Shop pay, Google Pay and Apple Pay. More options may be added soon.

Check our detailed size chart on each product page. We also provide tips like "your perfect fit first time" to help you select accurately.

You can reach us 24/7 at info@malecasa.com. well try to answer within 24 hours.